Commercial Account Handler – Norwich
We are looking for an experienced individual with excellent technical and customer service skills to join our team of account handlers at our head office in Norwich.
Working closely with the commercial account executives to assist with negotiating with insurers and providing tailored insurance advice and first-class customer service to our clients.
The role
As commercial handler you will be expected to administer a portfolio of client insurance plans in a professional and ethical manner following agreed procedures. The ideal candidate will need to be able to handle a full range of commercial business across all classes. You will be your client’s first point of contact for cover queries, mid-term adjustments, quotations for additional insurances, document issue and many other tasks and projects.
The position does require some experience of working within a commercial environment, if you do not have this but are interested in working within the Alan Boswell Group Commercial Team please contact us to find out more.
There will be a lot of scope and opportunity to develop within the commercial environment. The enquiries come from existing clients, the web, commercial executives, introducers, by recommendations and up and cross selling. The most suitable candidates will need to have good communication and administrative skills and attention to detail is paramount.
About us
Alan Boswell Group has built its reputation as the natural choice for friendly, expert advice on insurance, risk management and financial services. Its stability within the market for nearly 40 years builds on its success, but it also reflects the market by changing rapidly to meet our customer requirements. We are proud of our people, their successes, and value their contributions to our growing business. We provide training support to undertake professional qualifications for further promotional prospects to enable us to hold on to and nurture talent.
Benefits
- 25 days annual leave + Bank Holidays (option to purchase up to 3 additional holiday days in April each year)
- Discretionary annual Company bonus scheme
- Life Insurance (4x annual salary)
- Bupa Cashplan
- Salary Exchange pension scheme
- Supported professional training and development
- Discounted financial services and insurance products
- Funded professional memberships
- Recruitment referral incentive bonus ‘refer a friend’
- Client introduction commission incentive
To apply
Closing date for applications: 30/04/2024 4:00 pm